Contact
PerformOS is a small team. Email reaches a person, and usually the person who wrote the code.
Get in touch
- Registered address
- Zuhair Ahmad Delhi, India
- Business hours
- Monday to Friday, 10:00–18:00 IST
Response times
Email is our support channel. We aim to reply within two working days, and billing or refund questions are answered first because those involve your money.
We do not run a phone line. A written thread means we can look at your actual plan and your actual logs before answering, which is almost always what the question needs — and it means nothing gets lost.
Reporting a bug
Email us with what you were doing, what you expected, and what happened instead. A screenshot helps more than a description.
If a plan prescribed something that conflicts with an injury you recorded, tell us immediately and stop doing it. That is a safety bug, we treat it as the highest priority, and the credits are refunded regardless of when it happened.
Requesting a feature
Tell us the problem rather than the solution — “I train at two different gyms and can only list one” is far more useful to us than “add multiple equipment profiles”, because it lets us find a better answer than the one you had to imagine.
Common questions
- Do credits expire? No.
- Is there a subscription? No. You buy credits once and nothing recurs.
- Can I use it without paying? Yes. Logging, tracking, viewing and a template plan are free, and you get credits at signup to try the real thing.
- Is this medical advice? No. See our terms — talk to a professional about pain, injury or any medical concern.
- What if a plan does not suit me? Swap any exercise for free, or tell us and we will fix the underlying reason.